Fraud Mitigation with DLT Messaging
Distributed Ledger Technology (DLT), a registration system based on blockchain, is now mandatory for sending out bulk messages. This digital system can prevent scams and track sender IDs and templates for easy management. Visit any operator portal and follow the instructions to register yourself in the DLT system. Enterprises are required to select their Registered Telemarketer (RTM) to perform functions on their behalf.
The DLT system can help build a trusted relationship between enterprises and their customers. The system has been introduced to keep unsolicited commercial communication in check, thus preventing SMS frauds and Smishing attacks targeted towards unsuspecting customers. It will also eliminate telemarketers that are not registered in the system. The initiative is intended to enhance the customer experience.
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